Overview
News Release
For Immediate Release
For More Information Contact:
Stuart Graetz
HotWire Marketing
404-228-6703
stuart@hotwiremarketing.com
Global Wireless Data launches Managed Wireless Services Division
Norcross, GA, December 20, 2006 – Breaking new ground and leveraging its knowledge and relationships in the wireless industry, Global Wireless Data (GWD) announced the creation of a Managed Wireless Services Division. Global Wireless Data, best known as an award-winning wireless master dealer, understands the struggle many organizations now endure trying to internally manage their often complex and rapidly changing wireless technology deployments. Mid-size organizations lacking the resources and knowledge to meet the growing user demands for new devices and applications, and control their costs, will now be able to turn to Global Wireless Data to manage their tactical requirements. This will allow them to free already strained resources for more strategic needs.
Global Wireless Data's full array of Managed Wireless Service offerings have been categorized into four broad tactical areas addressing all stages of the wireless technology deployment life cycle: Procurement, Deployment, Support, and Management.
Procurement
A proprietary web portal provides users 24/7 access to multiple device purchasing, rate plan selection, device rental services, and device buy back.
Deployment
Deployment is detail-heavy including: device preparation, staging and configuration; device activation services; number porting; custom application loading; server installation; and shipping.
Support
A 24/7 help desk provides immediate response for: move/add/change facilitation, device protection, overnight replacement, and training.
Management
Overall management functions include: invoice simplification, program management, technology refresh and migration, and consulting services.
A Comprehensive Solution for Overburdened IT Departments
Tom French is Global Wireless Data's president and CEO, and to him the move into offering Managed Wireless Services expands the value the firm now offers its channel and partners. "For many organizations managing their wireless telecom deployments has become a major and growing headache. Many of them lack the internal resources to attend to the wide range of tasks required and see these tasks as an unwanted burden on an already overworked staff. We've acquired the comprehensive skill set and experience to address virtually all components of wireless IT deployment. By providing these badly needed services we offer our dealers and partners a way to help their customers regain and maintain control of their wireless technology deployments."
About Global Wireless Data
Headquartered in Norcross, Georgia, Global Wireless Data is a full service value added master reseller and distributor for wireless data communication products and services. Since 1997, Global Wireless Data has specialized in providing Channel Partners and their customers with the widest variety of wireless data products and the most comprehensive professional services in the industry. The firm is the largest distributor of Wireless Wide Area Data and Voice Products from many leading manufacturers. In both 2006 and 2007 GWD was named the Cingular "Wireless Master Dealer of the Year." Learn more about the firm at www.wireless-data.com.
